Had my car in for oil change and tire rotation. Was also advised to have certain filters checked. Luckily I was told my filters were in good shape and did not need to be replaced. Was impressed that they were honest with me and didn't try to to charge me for new filters when I didn't need them. However, was advised my back windshield wiper needed replaced as it was leaving streaks. After a short wait they washed my car for me which was a nice treat. Was treated very nice and definitely would recommend their service department. Prudence J
Excellent customer service and used cars here are sound and thoroughly checked over.
Kurt and Chuck were both very helpful in helping me to select my new car! I got a great deal and I’m super happy with my purchase.
My 2012 Journey had a battery and generator go out. Bought a battery somewhere else so I could drive the vehicle to the dealership. The service advisor was very quick to respond. Quickly had a mechanic check the car to see what was needed and if the parts were in stock [ it was lunch time ]. Told me what was needed, the cost, and if I would like to rent a car. They got the car fully repaired and reprogrammed that day, and made arrangements for me to pick it up that evening. Really can't say enough about how satisfied I am with Cochran Dodge. Have purchased five vehicles from that location since 2003 and plan to buy more. The sales and service keep me coming back.
Kurt is very knowledgeable on the Jeeps and made purchasing very easy. I would recommend Kurt if you are purchasing a Jeep. We will be back again on our next purchase.
After taking my Ford Escape to the dealer it was purchased at and not getting satisfactory service, we decided to try #1 Cochran Ford. The experience was above and beyond my expectations! I was able to book my appointment online, which is a huge lifesaver for me since I work ALOT. Once at the service department, I was treated with respect and not like a “dumb woman”....which is also a huge deal to me. My service advisor kept me in the loop with what was happening with my car. The mechanic had to troubleshoot the old fashioned way because Ford’s website for him was not working correctly that day. He spent a lot of time diagnosing a problem that my original dealership garage caused in the first place. #1 Cochran Natrona Heights gets an AAAA from me!
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